Preparing for the CSST Changes

Please follow these easy steps to renew your AST service agreement and prepare for the new CSST payment frequency.
  • Signing the new AST service agreement :
    • Sign and return the new service agreement that was sent to you by mail.
    • Call your AST service representative at 1-888-974-1522 for assistance or to obtain a copy of your new service agreement if you did not receive it by mail.
    • As soon as you sign the new agreement, you have access to the new AST prevention mutual group package, including the new services.
  • To learn more about the changes relating specifically to CSST regulations, please visit the CSST website at www.csst.qc.ca or call AST for further guidance or advice.

Timeline

  • You will receive by mail an upgraded AST service agreement which will also allow you to confirm your membership to a prevention mutual group. You may at any time call your AST service representative at 1-888-974-1522 to obtain a copy of your new agreement or any other information.
  • On the date you sign your new AST service agreement:
    • You remain part of the same prevention mutual group and keep enjoying the same level of service and performance you have always received from AST.
    • You will start being billed a low, easy to budget monthly fee for services, but will retain the full savings associated to the prevention mutual group.
    • You will begin having access to medical and legal services, at no extra fee, as described in the new AST service agreement.
  • No later than September 1, 2010, you need to renew your service agreement with AST, so that we can meet the deadline for submitting prevention mutual group files to the CSST.
  • January 1, 2011: you could be paying your CSST remittance fees at the same frequency as other governmental remittances.